Tag Archives: nero fiddles

TWiT’s $350,000 Website Has Been Down for Hours

Update 2: Our long national nightmare is over. See below for Redis Labs’ response to Leo and his TWiT Army Troll DanLoFat.
Update 1: The reason the site is down is that Leo actually didn’t pay his bill for his website. See the additional chat log below. Leo is now trashing his provider’s customer service after he didn’t pay his bill.

What users see during the outage. No Leo salad here.
What users see during the outage. No Leo salad here.
TWiT’s $350,000 they gave to Four Toilets seems to have been well spent.

The turd of a website has been down since the early morning. Is Leo taking this seriously? Hell no.

<~Leo> working on it
<~Leo> I think redislabs went offline for us - probably didn't pay the bill
<Leo> that's a joke by the way
<Web4635> "Leo acknowledges unpaid bill cause of twit downtime."
*** Tater kicked Web4635 (Tater)

What will <@ScooterX> do without being able to refer people to twit.tv/cal? He may go clinically insane.

How will morons watch TWiT’s live stream if they don’t know the URL? Don’t worry. We got you covered there.

The web "team"
The web “team”
What team, Lisa? That tubby ogre that walks around with his hands on his hips before he pulls his curtain to hide himself in his closet of an “office” (Patrick)?

Further Leo Chat Log

<~Leo> no it wasn't hacked
<~Leo> redislabs closed our account for non-payment
<~Leo> we owe them $144
<~Leo> and I can't get in to fix it
<~Leo> waiting for them to call back
<~Leo> it's totally my fault
<~Leo> I didn't see the messages that the credit card had expired
<~Leo> so stupid of me
<~Leo> it's about as stupid
<~Leo> unfortunately they deleted my account!
<~Leo> so I can't get support or anything
<~Leo> it should have been on my credit card - but we'll fix that of course
<Redlynx> That happened to me with my work's Adobe CC account... they forgot to renew it.
<~Leo> ironic isn't it
<~Leo> the big stuff we handle
<~Leo> it's the little stuff that slips through the cracks
<~Leo> they have been sending me emails but they're buried within hundreds of other service emails from them
<~Leo> no excuse
<KBJockey> probably some script automatically deleted the account.
<RevDanOnimity> stoicsquirrel: jeez, happened to me last year, i pay my AWS with a paypal account (automatically, ironically), changed some payment methods, didn't pay attention, then couldn't figure out why half my website didnt work the way we planned.
<PutinOnTheRitz> I'd be looking for a diff co.
<~Leo> it's totatally on me
<~Leo> no my redislabs folder

Leo is too good for normal customer service channels, so he used what he described as “the nuclear option” on the MacBreak Weekly pre-show: he tweeted his dissatisfaction at the company. Apparently, companies should provide services in perpetuity for free — CacheFly/BitGravity/Ustream — for Uncle Leo.

Redis is on it.

Leo’s fans are bothering Redis Labs on his behalf as well, such as the infamous DanLoFat aka RevDanOnimity aka Danonymous (old guy who complains constantly and is then muted by <@ScooterX> in #twitlive).

The Resolution